Frequently Asked Questions

What if I have a problem with Jupiter?

Email Ms. Norman to reset password or fix your Jupiter account.

What if I have a problem with my email account?

Email Ms. Norman to reset password or fix your UASCJ email account.

What if I need a UASLE LAPTOP?

Let your advisor know.

I need help with my DOE device.

Call 718-935-5100

How do I get working papers?

Email Ms. Franqui with working paper request.

What if I have an issue with my schedule?

Let your advisor know.

What if I need support, guidance and I need to speak to someone?

Please fill out the guidance support form with an email to make a appointment.